We understand that the continued operation of ElectroForms is critical to your business, which is why we offer post-implementation support plans.
Training
ElectroForms is designed to be incredibly user-friendly, but we are happy to conduct on-site training if required.
Service Level Agreements (SLAs)
Depending on your support requirements, we deliver a completely customised Service Level Agreement contract which outlines the roles and responsibilities for both parties, guaranteeing response times and minimizing any downtime.
Helpdesk
Our standard support is via e-mail, but we also offer a premium helpdesk service which operates during standard office hours.